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GeoConex® Product Suite

GeoConex® Next-Generation Ready (NG)911 Computer Aided Dispatch (CAD)

Description

GeoConex® NG911 (Next Generation 911) Computer Aided Dispatch (CAD) is a comprehensive dispatching tool that has options for use by both dispatchers and supervisory personnel to give optimum dispatch performance.  The dispatcher can easily distinguish the status of active calls, while recording various status times, radio communications history,  and historical calls.  This multipurpose tool also allows the dispatcher to schedule home checks, pre-planned events such as funerals, and wrecker dispatch using automatic company rotation.  With GeoConex® NG911 CAD, the dispatcher can give emergency personnel information on street directions, hazardous situations, or medical histories related to the address.  Supervisors can use this effective tool to print reports of incident and unit response times, or produce a custom designed report.  Supervisory personnel can also use the messaging feature to leave employee messages which appear when the dispatcher logs onto the system at shift start.  

 

 

 

Example

 NG911 CAD Main Entry

Features

  • Dispatchers efficiency and accuracy — Improved by graphical drag and drop and command line control, as well as all current functionality
  • Map Automation  — When paired with GeoConex® Viewer, maps automatically follow calls as they are worked from GeoConex® NG911 CAD Active Call list
  • Unit Status — GeoConex® NG911 CAD screen displays current unit status, and also records dispatch, en route, on-scene, destination, and in-service times with a single click
  • Active Calls — All active calls are displayed with color cues indicating their dispatch status 
  • Incident and Unit Response Reports—Supervisors have the ability to print reports of incident and unit response times.  Easily design custom reports to fill specific needs
  • Wrecker Dispatching — Using automatic wrecker rotation or choose wrecker companies, if desired
  • Radio Communications History — Enter radio communications for each call
  • Hazard and medical Alerts — Retrieve previously stored hazardous and/or medical history with address record
  • Pre-Planned Calls — Add funerals, school zone monitoring, or other pre-planned events
  • Street Directions — Simply click a button on the toolbar
  • Historical Calls — Locate previously closed calls in order to review, print, and reactivate, if necessary
  • Be on the Lookout for (BOLO) Feature — If a BOLO has been issued for a resident at an incoming caller’s address, the system notifies the dispatcher